When it comes to knowing how things work, if you can’t draw a picture of it, then you don’t understand it. Process maps are a record of how work or information flows and a valuable tool to help analyze, improve and manage processes, relationships and performance.
A business process is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers. It’s visualized as a flowchart – a sequence of activities with decision points. Documented processes are sometimes referred to as ‘systems’.
The benefits of having mapped processes are that they help you meet client needs and requests more efficiently. When you document your processes by creating systems and flowcharts for all your project activities, you ensure consistency and success. Mapped project workflows enable continuous improvement in project delivery and profitability.
But there are lots of other things you can do with processes, such as knowledge transfer, training, showing how things work, communication, analysis or for troubleshooting.
Process management is the framework for success providing us insight, showing us what works or doesn’t work and allowing for adjustments and adaptation.
Ready to manage your business as a system – get your processes mapped now! What are you waiting for? Need some help? Contact us at firstname.lastname@example.org